The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Wi-Fi in rooms
Parking
Car park
Luggage storage
24-hour services
24-hour reception
General
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Guest Parking
Electric kettle
Dryer
Services
Laundry
Tours/Ticket assistance
Dining
Breakfast
Restaurant
Free breakfast
Business
Business centre
Room features
Wi-Fi in rooms
Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
386, High Street North - East Ham, London, Gb,
London,
United Kingdom,
E12 6PH,
Greater London
Map view
386, High Street North - East Ham, London, Gb,
London,
United Kingdom,
E12 6PH,
Greater London
City landmarks
Pagoda
London Sri Murugan Temple
610 m
Clinton Road
Mile End Park
850 m
Stadium
Boleyn Ground
1.6
km
325 Plashet Grove
Plashet Park
800 m
Theatre
Theatre Royal Stratford East
3.4
km
39-41 Barking Road
The Who Shop
1.8
km
Theatre
The Broadway
2.2
km
Museum
Redbridge Museum & Heritage Centre
2.1
km
Church
St. Margaret of Antioch
2.1
km
48 Ilford Hill
The Hospital Chapel of St Mary & St Thomas
2.0
km
Alexandra Lake
1.5
km
Capel Rd
Wanstead Flats
2.2
km
Barking Park Longbridge Road
Barking Park War Memorial
2.7
km
Park
East Ham Central park
2.5
km
Park
West Ham Park
2.3
km
Barking Road
The Champions
1.9
km
Mosque
Al Madina Mosque Barking
1.9
km
Convention Centre
ExCeL London
4.3
km
48 Ilford Ln
Ilford Hospital Chapel
2.0
km
Church
Catholic Church of St Mary & St Ethelburga
2.0
km
Broadway
Curfew Tower
2.1
km
Park
Valentines Park
3.1
km
Church
St Margaret's Parish Church
2.1
km
Park
Queen Elizabeth Olympic Park
4.6
km
Park
Wanstead Park
2.6
km
Redbridge's Town Hall
Redbridge's Town Hall
2.2
km
Redbridge Central Library
Redbridge Museum
2.3
km
Perch Pond
2.3
km
Mall
Vicarage Field Shopping Centre
2.3
km
Nearby
Pagoda
London Sri Mahalakshmi Temple
530 m
Restaurants
Pizza Go Go
100 m
366 High Street North
Chennai Dosa Veg
110 m
353 High Street North
Aappa Kadai
250 m
315 High Street North
Jalaram Sweet Mart
730 m
649 Romford Road
Jolly's Sandwich Bar
690 m
707 Romford Road
Al Kareem
750 m
731 Romford Road
Chennai Dosa
800 m
177 High Street North
Istanbul Restaurant and Takeaway
830 m
753 Romford Road
A1 Kebabish
920 m
684 Romford Road
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
modern rooms
excellent breakfast
damp rooms
issues with early check-in
6.8/10
Nice
Rooms
7.5
Location
6.7
Service
7.4
Dining
6.1
Guest reviews
6.8/10
based on 19 reviews
7.3
7.3/10 based on 2754 reviews
Billy
United Kingdom,
June
2024
6.6/10
The hotel offers clean and comfortable rooms with immaculate towels and bed linen, but needs considerable improvement including a new shower and floor tiles. The service, despite some communication breakdowns, proved to be helpful, friendly, and understanding. The location, although not in a fancy neighborhood, is convenient for exploring with easy access to public transportation. The dining experience provides ample choices but could benefit from more fresh products.
Rooms
7.0
The rooms were clean and comfortable with immaculate towels and bed linen.
Service
8.0
The service was very helpful, friendly, and understanding despite some communication breakdowns.
Location
7.0
The hotel is conveniently located with easy access to public transportation for exploring the area.
Dining
6.0
The dining experience offers a decent variety of choices but could be improved with more fresh products.
Facilities
5.0
The hotel facilities need significant improvement and maintenance.
Herbert
United Kingdom,
May
2024
6.2/10
I found the hotel to be a decent choice, with basic but adequate rooms that were reasonably clean. The service was a mixed bag of helpful and unprofessional behavior. The location was convenient for access to the city but had some cleanliness issues. The dining options were not the best, but the facilities were acceptable for a comfortable stay.
Rooms
7.0
The rooms were basic but perfectly adequate for what I needed and reasonably clean.
Service
6.0
The service was a mix of helpful and unprofessional behavior.
Location
6.0
The location was reasonable for access to the city, but cleanliness concerns were noted.
Dining
5.0
The dining options were limited and not of the best quality.
Facilities
7.0
The facilities were acceptable for a comfortable stay.
Richard
United Kingdom,
April
2024
8.2/10
I couldn't have chosen a better hotel; it ticked all the boxes, and I will definitely stay there again. The rooms were lovely, and the glow from the TV and bathroom lights compensated for the main lights not working. The staff, especially the lady and gentleman at breakfast, were always friendly and helpful. The location was convenient to explore the capital, though the area lacked English-speaking establishments. The dining experience was good with a variety of options, and the facilities catered well to our needs.
Rooms
9.0
The rooms were lovely, and the glow from the TV and bathroom provided sufficient light as the main lights weren't working. It had the usual facilities of most hotels, including a king-size bed.
Service
9.0
The staff, especially the lady and gentleman at breakfast, were always friendly and helpful. They catered very well to our needs.
Location
7.0
The hotel's location was ideal to explore the capital, though the surrounding area lacked English-speaking establishments.
Dining
8.0
The adjoining pub where meals were served was clean and airy with street views.
Facilities
8.0
The hotel had the usual facilities one would expect, and they catered very well for cyclists.
Walter
United Kingdom,
April
2024
7.0/10
The hotel's rooms were spotless, and the service was exceptional. However, the alleged free parking was a major issue, and the breakfast fell short. The surrounding area appeared run-down, best to avoid due to the negative atmosphere. I have to admit, the experience left a lasting impression.
Rooms
9.0
The rooms were immaculate with impeccable towels and bed linen, and the lighting was great.
Service
8.0
The service was brilliant and very helpful, but there were hints of attitude issues.
Location
7.0
The location is not central, full of quiet Indian shops, and occasionally noisy with sirens, though ideal for relaxation after a long day.
Dining
5.0
The dining offered a variety of choices but was of cheap quality. The absence of bacon was noticeable.
Facilities
6.0
The facilities included laundry and tours/ticket assistance, but there were shortcomings in areas such as parking.
Ashley
United Kingdom,
April
2024
5.0/10
The hotel is in an Indian district, away from the fleas, but nice staff and a bit unorganized when ordering meals. The rooms are very small with a daft design curtain and lack a sink plug, but relaxing near buses and tube trains for a fortnight's holiday. Service is friendly and helpful, especially the Romanian lady from reception and the girls who served in the pub, but the sales manager doesn't assist with troubles for my needs. The location isn't great, in an ethnic, dangerous neighborhood dominated by Indians, but it is where I want to be in London. The dining experience is unremarkable, especially the breakfast in the pub part of the hotel. In general, everything was very good.
Rooms
5.0
The rooms are very small with a daft design curtain and no plug for the sink, but good for a fortnight's holiday.
Service
7.0
The service is friendly and helpful, especially from the Romanian lady at reception and the girls in the pub.
Location
5.0
The location is in an Indian district, away from the fleas, but suits my needs for a London stay.
Dining
5.0
The dining, especially breakfast, is unremarkable in the pub part of the hotel.
Facilities
6.0
The facilities are basic but acceptable.
Arthur
United Kingdom,
April
2024
6.4/10
I just landed in the country and checked into this hotel last minute. The rooms were clean and comfortable, albeit a bit weird-smelling. The location isn't too bad, with lots of nice Indian cuisine around, but it's a bit far from central London. The dining was okay, with a cooked breakfast available, and the service was friendly enough, though some staff had a bit of an attitude. Overall, a modern and clean hotel with some pros and cons to consider.
Rooms
7.0
The rooms were clean and comfortable but had a weird smell.
Service
6.0
The service was friendly enough but some staff had a bit of an attitude.
Location
6.0
The location isn't too bad, with lots of nice Indian cuisine nearby, but a bit far from central London.
Dining
7.0
The dining was okay with a cooked breakfast available.
Facilities
6.0
Modern and clean but very basic facilities.
Lewis
United Kingdom,
March
2024
6.6/10
The hotel is conveniently close to EastHam tube station, making it easy to reach the city within 15 minutes. The rooms are clean and fresh, although there were initially only two pillows, which were promptly provided upon request. The location is more diverse than expected, but parking can be a challenge.
Rooms
8.0
The rooms are clean and smell fresh, with quick response to additional pillow requests.
Service
6.0
The staff were pleasant and helpful, but seemed more interested in chatting to locals by the pool table. The breakfast quality did not meet expectations.
Location
7.0
The hotel is in a diverse area close to EastHam station, offering easy access to the city and the Queen Elizabeth Park. Parking may be limited.
Dining
5.0
The breakfast provided was disappointing, consisting of lower-quality items.
Facilities
7.0
The hotel offers laundry services and tours/ticket assistance, but the breakfast quality could be improved.
Andrew
United Kingdom,
February
2024
6.4/10
The hotel's rooms were basic but perfectly adequate for what I needed, reasonably clean although housekeeping standards could improve. The service provided was a mix of being indifferent to actively helpful. The location is the standout feature, offering good access to the city center but lacking in some aspects. The dining experience varied in quality, and the facilities were acceptable without being extraordinary.
Rooms
7.0
The rooms were well appointed with a decent en-suite and good for the price, but the bed situation was slightly inconvenient and uncomfortable.
Service
6.0
The service was a mix - some staff were very polite and friendly, while others seemed disinterested or preoccupied.
Location
8.0
The hotel's location is the best thing it has to offer, being near the underground station for easy access to the city, although there were some drawbacks for the price.
Dining
5.0
The dining experience ranged from abysmal with cheap options to adequate with typical offerings, with room for improvement.
Facilities
6.0
The hotel's facilities were basic, serving their purpose without standing out.
Rebecca
United Kingdom,
December
2023
8.2/10
The hotel was very modern and clean, offering an excellent stay. Although the rooms felt damp after showering and weren't ready for early check-in, the overall experience was lovely. The breakfast was brilliant with plenty of delicious options, and the room was clean and cozy. The easy links to central London make it a great area to stay, and I'll definitely visit again in the future.
Rooms
8.0
The room was lovely, although the main lights weren't working. The glow from the TV and bathroom was sufficient, and it was nice to have a mug for drinks.
Service
9.0
The staff was amazingly helpful and couldn't do enough for us. One particular staff member was exceptionally friendly and accommodating.
Location
7.0
The location is good for accessing central London and the Excel, although the area might not be the best for walking around. However, it's convenient for reaching various places like museums, East Ham underground station, and other attractions.
Dining
9.0
The breakfast was a proper feast with a vast selection, catering to everyone's taste. There were cooked-to-order options along with a variety of other items, offering great value for money.
Facilities
8.0
The hotel offers laundry services and tours/ticket assistance, enhancing the overall experience.
modern rooms
damp rooms
Simon
United Kingdom,
December
2023
6.6/10
The hotel offers spotless rooms, ideal for accessibility, and equipped with air conditioning. The service is friendly overall, with standout assistance from the Romanian lady at reception. However, there were instances of unprofessional behavior among staff. The location may not suit everyone's preferences due to safety concerns in the neighborhood. The dining experience is average, especially for those expecting a cooked breakfast. Despite some drawbacks, the hotel provides decent facilities.
Rooms
8.0
My room was spotless, spacious enough to accommodate my mother's wheelchair, and had the added convenience of air conditioning.
Service
7.0
However, some staff members exhibited unprofessional behavior.
Location
5.0
While the hotel is not in the best neighborhood and may not be ideal for everyone, it is relatively close to the tube and convenient for events like the Prudential Ride London 100.
Dining
6.0
The dining options were mediocre, especially for those seeking a heartier breakfast selection. However, the service provided by Ruskin was appreciated.
Facilities
7.0
The hotel offers standard facilities, nothing exceptional, but satisfactory for a comfortable stay.
Reginald
United Kingdom,
December
2023
7.8/10
The hotel offers stunning and clean rooms with a large bathroom, but the loud music from the pub below forced me to leave early due to the internet service issues. The staff provides outstanding and friendly service, always willing to help. The location, despite being in a South Indian area, is great for its safety, variety of Indian restaurants, and quiet nights. The dining options were good with a mix of British and regular food choices.
Rooms
8.0
The rooms were stunning, clean, and spacious with a large bathroom.
Service
9.0
The staff was very kind, helpful, and friendly, giving excellent advice on ordering meals.
Location
7.0
The hotel's South Indian location is safe, quiet at night, and offers a variety of Indian dining options.
Dining
8.0
The dining experience was nice with a mix of British and regular food options.
Facilities
7.0
The hotel offers laundry services and tours/ticket assistance.
friendly staff
loud music
James
United Kingdom,
November
2023
6.2/10
The hotel had some drawbacks with the rooms, like a zigzag pattern and unnumbered room keys, making it tricky to locate after a few drinks. The auto-set heating during warm weather and the basic room cleanliness were also areas for improvement. On the positive side, the friendly staff, great location, and proximity to restaurants and shops were highlights.
Rooms
5.0
The room was basic and cleanliness was borderline. The bed was not a double as expected but two singles covered with a sheet.
Service
7.0
The staff was very friendly and helpful, especially the lady at the front desk. However, there were instances of inattentiveness like attending to mobile phones while guests needed assistance.
Location
9.0
The hotel's location was great, surrounded by various dining options, shops, and convenient access to public transportation.
Dining
5.0
The breakfast was basic and seemed to consist of inexpensive ingredients. There was a restriction on taking food away, which was inconvenient for guests with tight schedules.
Facilities
6.0
The facilities were average, nothing exceptional. Not the best value for money.
Dennis
United Kingdom,
October
2023
8.4/10
I couldn't be happier with my stay at this hotel! The rooms facing the main road were excellent - modern, comfortable bedding, working AC, and real open windows. The service was top-notch, they even let us take our bikes to the room and catered breakfast at 5 am. The location wasn't the best for walking around, but it was easy to find and close to central London attractions. The dining was quite a good start to the day with a variety of items. The facilities were great, making my stay even more enjoyable.
Rooms
9.0
I loved the excellent rooms facing the main road with their modern amenities and comfortable bedding.
Service
9.0
The service here is exceptional! The friendly staff always had time for a chat and gave us fantastic sightseeing advice.
Location
7.0
While not perfect for strolling, the hotel's location was convenient for central London and activities at the Queen Elizabeth Olympic Park in Stratford.
Dining
8.0
The dining experience offered a good variety of options to kickstart the day.
Facilities
9.0
The facilities were fantastic and added to the overall positive experience of my stay.
Modern Rooms
Not ideal for a Walk
Charles
United Kingdom,
October
2023
7.4/10
The hotel had great charm and was nicer, however, the duvet on one of the beds was stained. The service was forward-thinking and extremely pleasant, but there were also instances of unfriendliness. The location, inhabited by people of different origins, offered a different cultural experience. The dining was copious with many options, but a bit restrictive in timing. Overall, a mixed experience with some notable positives and negatives.
Rooms
8.0
The room was large and well-appointed, with great charm.
Service
7.0
The service had been forward-thinking and pleasant but mixed with some unfriendliness.
Location
7.0
The location, while not exactly as described, provided an interesting cultural experience.
Dining
7.0
The dining was good with lots of selection, but the timing was a bit restrictive.
Facilities
8.0
The facilities were convenient and well-maintained.
John
United Kingdom,
October
2023
6.4/10
The hotel offers clean and comfortable rooms directly above the pub and nightclub, a good size with a nice double bed, and breakfast costs £50. The service was friendly and welcoming, except for initial issues with the key card. The location is convenient for some activities but not ideal for central London. Dining was a mix of good and poor options, and the facilities were satisfactory.
Rooms
8.0
The room was pretty clean, good size, and comfortable.
Service
7.0
The service was friendly and helpful, except for initial problems with the key card.
Location
6.0
The location is convenient for specific activities but not ideal for central London.
Dining
5.0
The dining experience included a mix of good and poor food options.